Privacy Policy
Effective Date: March 22, 2025
Shoptimist AI is a service provided by DG Digital Garage Beratung UG. We value your privacy and are committed to transparency in how we handle data. This Privacy Policy explains how we collect, use, and protect information when you install or use our Shopify app.
1. Information We Collect
When you install our app, we may collect the following data:
Chat Interactions: We process messages from your store visitors via Telegram or other messaging platforms.
Shop Catalog Data: We load publicly available product listings to train AI models and generate embeddings.
Usage Data: We collect anonymized analytics to improve app performance and user experience.
2. How We Use Your Information
We use collected data to:
Facilitate automated chat interactions and provide product recommendations.
Send visitor messages to ChatGPT to generate AI-powered responses.
Improve AI models using public shop catalog data for better product insights.
3. Data Sharing & Security
Our security practices include:
We do not collect customer data, but we do store the names of messenger users as they appear in their Telegram or other messenger accounts.
We use OpenAI services to process customer messages for improved assistance and support.
These messages are securely transmitted and handled in compliance with industry standards. Additionally, all processed messages are stored on secure servers to ensure data integrity and protection.
We prioritize the security and privacy of your data and implement robust safeguards to prevent unauthorized access, disclosure, or misuse.
4. Your Rights & Choices
As a user, you have control over your data: